Meet the Staff

Tom Hipp, Owner and Service Manager:
Prior to managing the repair business I owned a small used car dealership for a few years. It was here that I was drawn into the repair industry preferring the long term relationships to the one time purchases common in sales. I’m a licensed smog technician and I maintain the license even though most of my time is spent in the office. I;m married to Njura and the father of four great kids. My passion and hobby is technical rock climbing, business management, and marketing.

Njura Hipp, Co-Owner and Customer Service Representative:
I’m the person that shuttles most of you to work or home while your car is being serviced. My customer service background started as a customer service supervisor for a large local cable company. I much prefer the close relationships I now enjoy with our customers. You may hear from me on the phone as I followup to make sure you were happy with our service. I also ran a successful online Ebay business for a few years and gained expertise and experience with online technologies and marketing. My interests and hobbies include cooking and managing two teenage boys.

Roberta Silva, Customer Service Representative, Administration, and Finance Specialist:
After 5 years experience in banking management I’ve gained considerable experience with finance, customer support, and administration. I’m also an accredited medical assistant and served as the school nurse for a local elementary school. I’m married with 3 lovely daughters and enjoy Nascar, camping, boating, cooking, and gardening.

Sean Johnson, ASE Certified Master Technician, Advanced Emission Specialist, Brake and Lamp certified inspector:
With over 25  years in the industry. Eighteen of those working for a large well respected corporate chain repair facility. Over 5 years experience working for a Gold Shield Certified emission station and the Consumer Assistance Program. I am a diagnostic specialist in computer, electrical, and emission repairs. I’m married to a wonderful lady and enjoy playing ice hockey, fly fishing, and riding my Ducati and BMW motorcycles. My wife and I love attending dog training classes with the newest member of our family “Cassie” our Golden Retriever.

Matthew Hamel, Apprentice Technician, Building and Grounds Maintenance:
After several years working on a farm in Washington State as a diesel tractor mechanic and general maintenance man I moved to Sacramento to be closer to my parents and attend Wyotech Technical Institute. I desire to move my technical skills into the automobile service industry. I’m used to working 18 hours per day on the farm. The 8 – 5 hours now seem too good to be true. I enjoy hiking, backpacking, climbing, and tennis.

Judy Hipp, Office Support and Administration:
I’m Tom’s mom and I love being part of the family business even though I only work a few hours per week. The entire staff is really like a big family to me. Everyone is so nice to work with. I’m also retired and lovin it. I teach a neighbourhood exorcize class twice per week and enjoy walking two miles every morning as the sun rises. I love to read and I burn through a book every few days. I enjoy traveling and RVing and recently took a trip to Alaska site seeing and hiking. I was born a New England-er and moved to Sacramento with my husband in 1962. I have travelled the United Statesand Canada extensively and am fascinated by and love reading maps. I work on Tuesdays so if you’re down say hi and we’ll have a conversation.