Code of Ethics

When you’re looking for the leading auto repair service shop in Sacramento that adheres to a code of ethics, look no further than Standard Auto Care. Our team of highly-skilled auto mechanics act with the utmost integrity and provide quality auto repair that will keep customers coming back for years.

Code Of EthicsAs a member of the TECH-NET Professional program, we agree to the following code of ethics:

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.
  • Offer customers a price estimate for work to be performed.
  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the client.
  • Make every effort to keep the customer informed about appointments and completion deadlines.
  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
  • Furnish or post copies of any warranties covering parts or service. Use quality CARQUEST Auto Parts, guaranteed coast to coast.
  • Provide and honor CARQUEST manufacturer warranties.
  • Exercise reasonable care for the customer’s property while it is being serviced.
  • Make every effort to fix the client’s vehicle right the “first time”.
  • Maintain a system for fair settlement of customer’s complaints.
  • Cooperate with established consumer complaint mediation activities.
  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

To schedule an appointment, call us at (916) 924-8040. Visit Standard Auto Care at 2240 Colfax St. Sacramento, California 95815.

 

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