Posted on 10/5/2012
Mistake #1 Don’t choose a shop that does not have your best interests in view! The most important part of the repair process is what the shops core philosophy is on servicing the customer. This is the foundation and most important issue to consider when choosing a shop. . Here are a few things to consider when choosing a shop” Are the customer service representatives asking you lots of questions about how long you’ve had the car, prior services performed, and future intentions for the cars use? Using your intuition: what is your initial gut feeling about your first contact? Don’t discount this, especially if you’re a woman. Are they giving you lots of information on what the repair process consists of? Are they offering a free vehicle inspection and prioritizing and explaining any services needed. Do you feel that they are genuinely interested in what you desire to happen based on what you’ve told them? Call the shop and ... read more