Posted on 7/12/2021
If a vehicle has a problem. Maybe a check engine light, a noise, overheating, leaks, or just not running well a diagnosis needs to be performed to determine the problem. Step one is to decide what kind of test needs to be performed to address the specific problem. We call this the preliminary evaluation. It is usually free and takes about 10 minutes. We will check things related to the complaint to both verify and, decide what tests need to be performed in order to proceed. We bill for these tests based on our hourly rate times the amount of time and materials needed to perform the test. We will give you an estimate for the test before we perform it and get your authorization. This authorization will be documented on your invoice. This does not guarantee that we will locate the problem after the test. We may be led to perform more tests on a deeper part of the system. We will explain in detail to you what needs to be done and how much it will cost. We will obtain your permission bef ... read more