BLOG-VIDEOS

Standard Auto Care in Sacramento has a blog and videos that keep automobile owners abreast of what’s happening in the always changing automotive industry. Tom Hipp and his team of auto mechanics value our customers and want them to be as informed as possible. Check out Standard Auto Care’s blogs-videos:

Finding the Right Auto Repair Shop

When it comes to auto repair, many Sacramento drivers have a difficult time finding a repair shop they can rely on. No matter the size, all auto repair comes with its own level of stress, and things are only made worse when repair shops hit drivers with hidden costs and dishonest service. While not every auto repair shop may be out to get you, there are certainly steps you can take to ensure your vehicle is left in the right hands. Here we will be sharing some simple tips to ensure you’re happy with the auto repair shop you choose for your vehicle.

1. Don’t Wait Until Things Get Serious

When your car is in need of a major repair, chances are you don’t have the luxury of shopping around. You need your vehicle to get you to and from work, pick up kids and handle other important responsibilities. That’s why we recommend finding the perfect auto repair shop before your vehicle even needs a repair. Use routine maintenance opportunities like oil changes, tire rotations and vehicle checks to see how you feel about an auto repair shop. The right auto repair shop will treat you with superior customer service no matter the service type!

2. Ask Friends and Family Members for References

Friends and family members are perfect references since you know their referral isn’t biased. Not only are these individuals able to provide you with an honest review, but they know you well enough to tell you how a best auto repair shop in Sacramento, CA measures up in the areas that matter most to you. If you don’t know anyone close to go to for a reference, check out a local review website and see the overall rating they receive; also look for different reviewers making similar comments.

3.Call and Ask!

Don’t be afraid to call and speak with an auto repair shop before bringing your vehicle in for a visit. When it comes to a service call, pay more attention to the attitude and mannerism of the technician than the answers they give. What you’re trying to determine is the quality of customer service the shop gives and how cooperative they are when it comes to answering your questions. You’ll typically be able to tell within the first call how a team has been trained to treat their customers, and from there you will be able to determine whether or not they are the type of auto repair shop you’d like to go to.

At Standard Auto Care, you’ll never have to wonder if you’ve brought your vehicle to the right place. Our highly-trained technicians will offer you top-of-the-line customer service from the first phone call and throughout the repair process. From our repair warranty to our free towing and loaner car services, you’ll love your experience with Standard Auto Care. To speak with one of our vehicle experts today, give us a call at 916-924-8040 or visit us in person at 2240 Colfax St. Sacramento, CA 95815.

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Auto Repair Shop